SP+ manages over 250 hotel, gaming and resort operations across North America.
As the parking industry leader in luxury hotels, operating fourteen AAA Five Diamond Hotels and over 100 AAA Four Diamond Hotels, we have extensive brand knowledge.
SP+ at a Glance
SP+'s main goal is to elevate the guest experience with the efficient movement of people, vehicles and personal belongings.
Our focus is on excellent customer experience while improving bottom line results for our clients.
We provide professional valet services, parking management, ground transportation, remote baggage check-in and handling, facility maintenance, security, event logistics, and technology-driven mobility solutions to aviation, commercial, hospitality, healthcare and government clients across North America.
Our National Accounts Program - The Benefits
Standardized Operations across markets that maintain your brand standards.
Economies of
Scale allow for Operating and Business Efficiencies Across Your National Portfolio
Customized Client Reporting
SP+ provides customized financial reports based on your specific needs needs
Capital Investments and Capital Improvements
We work with you on parking related improvement projects and provide capital investments
Consulting Services & Asset Evaluations
With multiple teams of dedicated professionals, SP+ provides consulting services for both
facility operations and technology solutions.
Quarterly Business Reviews
SP+ presents in person a quarterly in-depth review of financial performance and operations
Technology and Innovation
The Key to the Ultimate Guest Experience
SP+ is proud to introduce our proprietary technology Sphere, a suite of
industry-leading technology solutions that drives a seamless user experience.
Each platform is designed to operate alone or in combination for a truly
customized solution fitting any parking need in your portfolio.
Sphere Commerce
Powering digital commerce across the parking
industry. A cloud based parking management system
supporting all B2C contactless payment options.
Sphere Custom
Creates a complete customized client offering such
as parking guides, reservation portals or mobility
applications.
Mobile Applications Integration
Our product and technology team is ready to work
with you on any app integration desired. Our
proprietary parking.com app can be whitelabeled
and branded to reflect any location.
Self Parking in a Non-Gated Hotel Environment
- On Demand
SP+’s on demand payment for non gated facilities
allows parkers to avoid the pay station using either a
mobile phone with our Parking.com app or website
to pay for parking.
Sphere iQ - Robust Business Intelligence
Offers clients an extensive
intelligence platform that
provides critical insights
and management.
The Sphere iQ analytics
platform allows for data
driven decision making.
Enforcement in a Non-Gated Hotel Environment
To support the non-gated self park, there are various
methods of enforcement to choose from. We offer
LPR (License Plate Recognition), handheld devices for
manual enforcement, or simply relying on the culture
of compliance with no enforcement.
Sphere Valet
Easy to deploy and setup since it resides on the
cloud.
It provides Operational Dashboards that show,
among other service metrics, “Retrieval Times”,
“Pending Pickups”, “Garage Availability”, “Associates
Working”, “Vehicles Expected to Return”, etc.
All this
Operational information is shown in real time.
Sphere Remote - Remote Management Services
Maximizes operational efficiency via a single remote
operation with automated in-line solution.
Our offsite team of customer service professionals
will assist your visitors at the parking ingress and
egress mitigating challenges with staffing and
offsetting labor costs.
Self Park in a Gated Hotel Environment
- On Demand
No reservation required. Just access Parking.com for
a touchless on demand experience leveraging
Bluetooth, QR Code, NFC Tag or LPR. Cloud enabling
the gate for contactless and frictionless experience
for your parking customers using their mobile phone
or license plate.
KEY FEATURES - SIMPLE CUSTOMER FLOW
Sphere Express
Suite of technologies specially designed for the
aviation, cruise and hospitality industries that make
travel easier.
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